Dhaka main headquarters
Address: Banani, Dhaka 1213
Phone: +880 2 55XX XXXX
Hours: 10am to 8pm
499bet Support and Contact Center
499bet Support, contact information, and Help Center in one place. Dhaka-based Bangladesh users begin here for assistance with bKash, Nagad, Rocket, and accounts.
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Official support info for four cities
4 office-address types, 1 task list
Chattogram Support Branch
Address: Agrabad, Chattogram
Phone: +880 3 1XX XXXX
Hours: 11am to 7pm
Khulna Service Desk
Address: Moylapota, Khulna
Phone: +880 4 1XX XXXX
Hours: 11am to 7pm
Sylhet Information Counter
Address: Zindabazar, Sylhet
Phone: +880 82XX XXXX
Hours: 10am to 6pm
Fast route to 499bet Contact
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Payment Inquiries
Questions about bKash, Nagad, Rocket? See separate note
General Information
The most common answers are gathered on this page
Mailing address and document submission rules
One address, 2 clear notes
Mailing address
499bet Support Team, Banani, Dhaka 1213, Bangladesh
What to send
Issue screenshot and brief description
What to avoid
Do not send the same message repeatedly
Good habits
One-line subject yields a prompt reply
Help documentation summary
92,258 opinions
Users prefer to get a clear answer
4.9/5 rating
Support language is simple, instructions concise
99.2% availability
The help structure is reliably arranged
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